Zenith Realty Advisors Group

Privacy Policy

Effective Date: August 4, 2026

Zenith Realty Advisors Group ("Zenith Realty Advisors," "we," "us," or "our") is a registered Texas assumed name (DBA) of Charmaine V Byers Realtor LLC. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit zenithrealtor.com (the "Site") or otherwise interact with us — including when you opt in to receive text messages from us.

1.Who We Are

Zenith Realty Advisors Group is a registered assumed name (DBA) of Charmaine V Byers Realtor LLC, a licensed Texas real estate business. Charmaine Byers holds Texas real estate license #664062-B and is affiliated with Coldwell Banker Apex Realtors, 18260 Preston Rd. #110, Dallas, TX 75252, (214) 237-4500.

Registered business address: 508 W Lookout Dr, Ste 14, Richardson, TX 75080
Email: [email protected]
Phone: (972) 375-4642

2.Information We Collect

  • Contact information you provide to us (name, email address, phone number, mailing address)
  • Property preferences and search criteria you share with us
  • Communications you send us through our forms, email, text, or phone
  • Text messaging opt-in information (mobile number, consent timestamp, IP address, and opt-in method)
  • Information collected automatically when you visit our Site (IP address, browser type, pages viewed) through cookies and similar technologies

3.How We Use Your Information

  • To respond to your inquiries and provide real estate services
  • To schedule and manage showings, appointments, and transactions
  • To send updates you've requested about listings, offers, and closings
  • To send text messages you've opted in to receive (see Section 5)
  • To maintain and improve our Site and services
  • To comply with applicable legal and licensing obligations

4.Cookies & Analytics

Our Site may use cookies and similar technologies to remember your preferences, understand how visitors use our Site, and improve your experience. You can control cookies through your browser settings; disabling them may affect some Site features.

5.Text Messaging (SMS) Communications

SMS Program

5.1  Program Description

If you provide your mobile phone number and opt in through our website form, Zenith Realty Advisors Group may send you the following types of text messages:

  • Transactional messages — showing and appointment confirmations, reminders and rescheduling, document and e-signature requests, offer and contract status updates, closing timelines, and direct replies to questions you initiate.
  • Promotional messages — new listing alerts matching your saved search criteria, price change notices, open house invitations, and local market updates.

5.2  Consent

By checking the applicable consent checkbox(es) on our opt-in form, you provide express written consent to receive text messages from Zenith Realty Advisors Group at the mobile number you provide. Consent is not a condition of any purchase or service. You may opt in to transactional messages, promotional messages, or both, separately.

5.3  Message Frequency & Cost

Message frequency varies. Message and data rates may apply based on your mobile carrier and plan.

5.4  How to Opt Out

Reply STOP to any message at any time to unsubscribe. You will receive one final confirmation message, and no further messages will be sent unless you opt in again.

5.5  Help

Reply HELP to any message, or contact us at [email protected] or (972) 375-4642.

5.6  No Sharing for Marketing Purposes

We do not sell, rent, or share your mobile phone number or SMS opt-in consent data with third parties or affiliates for their own marketing or promotional purposes. Mobile opt-in information and consent are not shared with third parties, except as needed to (a) deliver the messages you've requested through our text messaging platform provider, or (b) comply with applicable law.

5.7  Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages.

5.8  Full Program Terms

Complete terms for this program are available in our SMS Terms & Conditions.

6.How We Share Information

Outside of the SMS-specific limits above, we may share information with: our real estate brokerage, Coldwell Banker Apex Realtors, and its affiliated MLS systems as needed to complete a transaction; service providers who help us operate our business (such as our CRM and messaging platform) under confidentiality obligations; and as required by law. We do not sell your personal information.

7.Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8.Data Retention

We retain your information, including SMS consent records (timestamp, IP address, and the exact disclosure language presented to you at opt-in), for as long as needed to provide our services and to comply with legal, regulatory, and wireless carrier requirements.

9.Your Choices

  • Text messages: reply STOP as described above.
  • Email: use the unsubscribe link in any email.
  • Access, correction, or deletion: contact us at [email protected].

10.Children's Privacy

Our Site and services are not directed to individuals under 18, and we do not knowingly collect information from children.

11.Third-Party Links

Our Site may link to third-party sites, including our brokerage's site and MLS listing pages. We are not responsible for the privacy practices of those third parties.

12.Changes to This Policy

We may update this Privacy Policy from time to time. The Effective Date above reflects the most recent revision.

13.Contact Us

Zenith Realty Advisors Group

Charmaine Byers, CEO

508 W Lookout Dr, Ste 14, Richardson, TX 75080

[email protected]  |  (972) 375-4642